Delivery | Furniture Outlet

Every item we sell on the Furniture Outlet website is available for our Fast Delivery & Home Assembly Service (£59) to anywhere shown below in orange.

Our Delivery Area Map For Online Orders

We deliver to these postcodes:
AL1 to AL10, BR1 to BR8, CB1 to CB5, CB9 to CB11, CB21 to CB22, CM0 to CM77, CO1 to CO16, CR0 to CR8, CT1 to CT21, DA1 to DA18, E1 to E20, E1W, EC1 to EC4, EN1 to EN11, GU1 to GU52, HA0 to HA9, HP1 to HP27, IG1 to IG11, IP1 to IP4, IP7 to IP11, KT1 to KT24, LU1 to LU7, ME1 to ME20, MK1 to MK7, MK10, MK17 to MK18, MK45, N1 to N22, NW1 to NW11, OX1 to OX6, OX8 to OX14, OX 19, OX21 to OX27, OX30 to OX49, RG1 to RG45, RH1 to RH20, RM1 to RM20, SE1 to SE28, SG1 to SG19, SL0 to SL9, SM1 to SM7, SS0 to SS17, SW1 to SW20, TN1 to TN40, TW1 to TW20, UB1 to UB18, W1 to W14, WC1 to WC2, WD3 to WD25

If your postcode isn’t among those listed above, we do not currently deliver to your location, sorry. We are regularly expanding our delivery zone, so please be sure to stay updated through our social media or e-mail newsletter.

After your order is confirmed, we will get in touch with you to schedule the delivery date, typically within the next 3 to 7 working days, and also provide you with a 3-hour delivery slot for that day.

We deliver 6 days a week between 8am and 5pm.

When placing an order on our website, please ensure you provide your correct email address and contact telephone number so a member of our team can contact you to ensure a smooth delivery.

Two Person Delivery & Home Assembly Service (£59)

Our deliveries are to a room of your choice (ground floor, first floor or second floor room only – unless a suitable elevator/lift is available for delivery to a higher floor) by a two person delivery team. For deliveries to any room higher than the second floor, your property must have a working elevator/lift that is capable of safely transporting the item/s. Please ensure there is sufficient access space available at your property for our team to freely deliver & assemble the item/s (we’ve included some handy tips below to help you with this).

You, or a representative, must be present at the time of delivery to check and sign for your delivery. Our delivery team can not leave an item/s in a porch or any other area unsigned.

Our delivery team will unpack, assemble and position the item/s in your room of choice and take all the packaging away with them when they leave.

If you choose not to have our delivery team assemble the furniture in your home, you agree that this will void the returns and warranty policies for the item/s.

Failed Delivery

Please be advised that if our two-person delivery team do not have the necessary access to complete the delivery to your room of choice, a failed delivery charge of £99 will be deducted from your total refund. Our product listings include the dimensions of the items and their packaging for your reference, so please measure the appropriate door frames, hallways and so on to ensure there is sufficient access for a successful delivery to your room of choice prior to placing an order.

Should your delivery fail for any other reason, such as the absence of someone to sign for your order at the time of delivery, and you require a redelivery of the item/s, a redelivery fee of £59 will be applicable.

Parking & Parking Permits

If your residence is subject to parking restrictions, we kindly request that customers obtain the necessary parking permit in advance. This helps our delivery drivers adhere to local regulations and ensures a prompt and efficient delivery process.

Customers residing in properties with parking restrictions are required to have the following:
Parking Permit (if required) – Obtain a valid parking permit in advance.
Suitable Parking for Large Vans – Ensure there is a reasonable parking space available for large vans during delivery.

Customers acknowledge their responsibility to pay for fines resulting from inadequate parking arrangements or misinformation provided to Furniture Outlet.

Our drivers have the right to refuse delivery if the parking options or information provided by the customer do not align with the actual situation on-site. This is to guarantee the safety of our drivers and the integrity of our delivery process. In such cases, a failed delivery fee of £99 will be applied.

Finance Orders

For finance orders featuring certain larger items, such as sofas and beds, Furniture Outlet will request a pre-delivery £99 holding fee via PayPal or bank transfer. This fee will only be charged if our delivery team do not have the necessary access to complete the delivery to your property and room of choice. Otherwise, the £99 holding fee will be fully refunded once the delivery has been successfully completed.

Please note that finance orders where the delivery and application addresses do not match can impact the delivery date. The additional time to correct any application mismatches may result in a delivery delay of up to one week.

Returns

Please be advised that returns made at the time of delivery will incur a charge of £99, deducted from your total refund.

Damages

Please check the item/s over thoroughly whilst our delivery team is at your property. In the unlikely event the item/s show obvious signs of damage, simply refuse to accept the delivery, a member of our customer service team would call you shortly. Alternatively, you can contact us on customerservice@furnitureoutletstores.co.uk. You will be given a choice; you will be offered an exchange if we still have the item/s in stock or an alternative for you to consider. A full refund can be requested should you prefer that option.

For Customers Outside Our Delivery Areas

Please Follow These Steps to Ensure a Smooth Delivery

Furniture Outlet wants your furniture delivery to go as smoothly as possible on the day. To assist with this, please ensure that our two-person delivery & home assembly team have enough space at your property to safely transfer the furniture from their van to your room of choice.
If your home is hard to find by satnav or Google Maps, please give us detailed directions to the property when you place your order. Additionally, take a look at your order confirmation and check that your contact information is correct and includes a contact telephone number for yourself or the person who will receiving the delivery.
Is there suitable parking available for our delivery van and clear access to your home? If there is restricted loading and unloading times, please ensure you book your delivery slot in between those times. Failure to this may incur extra costs due to local legislation/fines, any extra costs incurred will be passed on to you.
Please use a tape measure to confirm that everything on the route to your room of choice – such as doors, hallways, stairs, landings, corridors, etc. – has the available space to be successfully traversed by our expert team carrying the furniture.
For example, if a sofa must be carried down a hallway and then there is a turn into the next room, please ensure there is sufficient room for such a manoeuvre.
If our team needs to use an elevator/lift at the property, don’t forget to measure this when the lift doors are open to verify it’s the appropriate size. The dimensions of the lift must be larger than the height, width and depth of your furniture.
Prior to the delivery, remove any obstructive or potentially hazardous on-route items such as doors, light fixtures, radiators, shelves, loose rugs and other furniture. Please be advised that our team will not be able to do this for you, this must be done prior to our delivery team’s arrival.
It is the customers responsibility to provide adequate floor protection from point of entry to room/s of choice.
Also move any decor or other objects out of the way that could be accidentally damaged during the delivery and assembly process.
Please make sure that your children and pets are always at a safe distance away from our team while they perform their work.
While our team will take any unwanted packaging away with them as part of our delivery & assembly service, we cannot dispose of your old furniture. If you contact your local council or applicable charity, you can normally arrange for your unwanted furniture to be collected for free or a small fee.

By following these simple steps, your home should now be ready for a fast and smooth furniture delivery. Thank you.

Our Delivery Areas For Online Orders – Listed By Postcode

• Bromley Furniture Delivery & Assembly (Postcodes BR1 to BR8)
Beckenham (BR3), Bromley (BR1 to BR2), Chistlehurst (BR7), Keston (BR2), Orpington (BR5 & BR6), Swanley (BR8), West Wickham (BR4) + all others in the BR1 to BR8 postcode areas

• Cambridge Furniture Delivery & Assembly (Postcodes CB1 to CB5, CB9 to CB11, CB21 & CB22)
Cambridge (CB1 to CB5, CB21 & CB22), Haverhill (CB9), Saffron Walden (CB10 & CB11) + all others in the CB1 to CB5, CB9 to CB11, CB21 & CB22 postcode areas

• Canterbury Furniture Delivery & Assembly (Postcodes CT1 to CT21)
Birchington (CT7), Broadstairs (CT10), Canterbury (CT1 to CT4), Deal (CT14), Dover (CT15 to CT17), Folkestone (CT18 to CT20), Herne Bay (CT6), Hythe (CT21), Margate (CT9), Ramsgate (CT11 & CT12), Sandwich (CT13), Westgate-on-Sea (CT8), Whitstable (CT5) + all others in the CT1 to CT21 postcode areas

• Chelmsford Furniture Delivery & Assembly (Postcodes CM0 to CM77)
Basildon (CM11 & CM12), Burnham-on-Crouch (CM0), Billericay (CM11 & CM12), Bishop’s Stortford (CM22 & CM23), Braintree (CM7 & CM77), Brentwood (CM13 to CM15), Chelmsford (CM1 to CM3), Dunmow (CM6), Epping (CM16), Harlow (CM17 to CM20), Ingatestone (CM4), Maldon (CM9), Ongar (CM5), Sawbridgeworth (CM21), Southminster (CM0), Stansted (CM24), Witham (CM8) + all others in the CM0 to CM77 postcode areas

• Colchester Furniture Delivery & Assembly (Postcodes CO1 to CO16)
Bures (CO8), Clacton-on-Sea (CO15 & CO16), Colchester (CO1 to CO7), Frinton-on-Sea (CO13), Halstead (CO9), Harwich (CO12), Manningtree (CO11), Sudbury (CO10), Walton on the Naze (CO14) + all others in the CO1 to CO16 postcode areas

• Croydon Furniture Delivery & Assembly (Postcodes CR0 to CR8)
Caterham (CR3), Coulsdon (CR5), Croydon (CR0), Kenley (CR8), Mitcham (CR4), Purley (CR8), South Croydon (CR2), Thornton Heath (CR7), Warlingham (CR6), Whyteleafe (CR3) + all others in the CR0 to CR8 postcode areas

• Dartford Furniture Delivery & Assembly (Postcodes DA1 to DA18)
Belvedere (DA17), Bexley (DA5), Bexleyheath (DA6 & DA7), Dartford (DA1 & DA2, DA4), Erith (DA8 & DA18), Gravesend (DA11 to DA13), Greenhithe (DA9), Longfield (DA3), Sidcup (DA14 & DA15), Swanscombe (DA10), Welling (DA16) + all others in the DA1 to DA18 postcode areas

• East Central London Furniture Delivery & Assembly (Postcodes EC1 to EC4)
City of London (EC1 to EC4), Clerkenwell (EC1), Farringdon (EC1), Monument (EC3), Shoreditch (EC2), St Paul’s (EC4) + all others in the EC1 to EC4 postcode areas

• East London Furniture Delivery & Assembly (Postcodes E1 to E20, E1W)
Bethnal Green (E2), Bow (E3), Chingford (E4), Clapton (E5), East Ham (E6), Forest Gate (E7), Hackney (E8), Homerton (E9), Leyton (E10), Leytonstone (E11), Manor Park (E12), Olympic Park (E20), Plaistow (E13), Poplar (E14), Stratford (E15), Victoria Docks and North Woolwich (E16), Walthamstow (E17), Wapping (E1W), Woodford and South Woodford (E18) + all others in the E1 to E20, E1W postcode areas

• Enfield Furniture Delivery & Assembly (Postcodes EN1 to EN11)
Barnet (EN4 & EN5), Broxbourne (EN10), Enfield (EN1 to EN3), Hoddesdon (EN11), Potters Bar (EN6), Waltham Abbey (EN9), Waltham Cross (EN7 & EN8) + all others in the EN1 to EN11 postcode areas

• Guildford Furniture Delivery & Assembly (Postcodes GU1 to GU52)
Aldershot (GU11 & GU12), Alton (GU34), Bagshot (GU19), Bordon (GU35), Camberley (GU15 to GU17), Cranleigh (GU6), Farnborough (GU14), Farnham (GU9 & GU10), Fleet (GU51 & GU52), Godalming (GU7 & GU8), Guildford (GU1 to GU5), Haslemere (GU27), Hindhead (GU26 & GU27), Lightwater (GU18), Liphook (GU30), Liss (GU33), Midhurst (GU29), Petersfield (GU31 & GU32), Petwork (GU28), Sandhurst (GU47), Virginia Water (GU25), Windlesham (GU20), Woking (GU21 to GU24), Yateley (GU46) + all others in the GU1 to GU52 postcode areas

• Harrow Furniture Delivery & Assembly (Postcodes HA0 to HA9)
Edgware (HA8), Harrow (HA1 to HA3), Northwood (HA6), Pinner (HA5), Ruislip (HA4), Stanmore (HA7), Wembley (HA0 & HA9) + all others in the HA0 to HA9 postcode areas

• Hemel Hempstead Furniture Delivery & Assembly (Postcodes HP1 to HP27)
Amersham (HP6 & HP7), Aylesbury (HP17 to HP22), Beaconsfield (HP9), Berkhamstead (HP4), Chalfont St. Giles (HP8), Chesham (HP5), Great Missenden (HP16), Hemel Hempstead (HP1 to HP3), High Wycombe (HP10 to HP15), Princes Risborough (HP22 & HP27), Tring (HP23) + all others in the HP1 to HP27 postcode areas

• Ilford Furniture Delivery & Assembly (Postcodes IG1 to IG11)
Barking (IG11), Buckhurst Hill (IG9), Chigwell (IG7), Ilford (IG1 to IG6), Loughton (IG10), Woodford Green (IG8) + all others in the IG1 to IG11 postcode areas

• Ipswich Furniture Delivery & Assembly (Postcodes IP1 to IP4, IP7 to IP11)
Felixstowe (IP11), Ipswich (IP1 to IP4, IP7 to IP10) + all others in the IP1 to IP4, IP7 to IP11 postcode areas

• Kingston upon Thames Furniture Delivery & Assembly (Postcodes KT1 to KT24)
Addlestone (KT15), Ashtead (KT21), Chertsey (KT16), Chessington (KT9), Cobham (KT11), East Molesey (KT8), Epsom (KT17 to KT19), Esher (KT10), Kingston upon Thames (KT1 & KT2), Leatherhead (KT22 to KT24), New Malden (KT3), Surbiton (KT5 & KT6), Thames Ditton (KT7), Walton-on-Thames (KT12), West Byfleet (KT14), West Molesey (KT8), Weybridge (KT13), Worchester Park (KT4) + all others in the KT1 to KT24 postcode areas

• Luton Furniture Delivery & Assembly (Postcodes LU1 to LU7)
Dunstable (LU5 & LU6), Leighton Buzzard (LU7), Luton (LU1 to LU4) + all others in the LU1 to LU7 postcode areas

• Milton Keynes Furniture Delivery & Assembly (Postcodes MK1 to MK7, MK10, MK17 to MK18, MK45)
Bedford (MK45), Buckingham (MK18), Milton Keynes (MK1 to MK7, MK10, MK17) + all others in the MK1 to MK7, MK10, MK17 to MK18, MK45 postcode areas

• North London Furniture Delivery & Assembly (Postcodes N1 to N22)
East Finchley (N2), Finchley (N3), Finsbury Park (N4), Highbury (N5), Highgate (N6), Holloway (N7), Hornsey (N8), Islington (N1 & N7), Lower Edmonton (N9), Muswell Hill (N10), New Southgate (N11), North Finchley (N12), Palmers Green (N13), Southgate (N14), South Tottenham (N15), Stoke Newington (N16), Tottenham (N17), Upper Edmonton (N18), Upper Holloway (N19), Whetstone (N20), Winchmore Hill (N21), Wood Green (N22) + all others in the N1 to N22 postcode areas

• North West London Furniture Delivery & Assembly (Postcodes NW1 to NW11)
Camden Town (NW1), Cricklewood (NW2), Hampstead (NW3), Hendon (NW4), Kentish Town (NW5), Kilburn (NW6), Mill Hill (NW7), St John’s Wood (NW8), The Hyde (NW9), Willesden (NW10), Golders Green (NW11) + all others in the NW1 to NW11 postcode areas

• Oxford Furniture Delivery & Assembly (Postcodes OX1 to OX6, OX8 to OX14, OX 19, OX21 to OX27, OX30 to OX49)
Abingdon (OX13 & OX14), Bicester (OX25 to OX27), Chinnor (OX39), Didcot (OX11), Kidlington (OX5), Oxford (OX1 to OX4, OX33, OX44), Thame (OX9), Wallingford (OX10), Wantage (OX12), Watlington (OX49) + all others in the OX1 to OX6, OX8 to OX14, OX 19, OX21 to OX27, OX30 to OX49 postcode areas

• Reading Furniture Delivery & Assembly (Postcodes RG1 to RG45)
Basingstoke (RG21 to RG25), Bracknell (RG12 & RG42), Crowthorne (RG45), Henley-on-Thames (RG9), Hook (RG27 & RG29), Hungerford (RG17), Newbury (RG14 & RG20), Reading (RG1 to RG8, RG10, RG30 & RG31), Tadley (RG26), Thatcham (RG18 & RG19), Wokingham (RG40 & RG41) + all others in the RG1 to RG45 postcode areas

• Redhill Furniture Delivery & Assembly (Postcodes RH1 to RH20)
Billingshurst (RH14), Betchworth (RH3), Burgess Hill (RH15), Crawley (RH10 & RH11), Dorking (RH4 & RH5), East Grinstead (RH19), Forest Row (RH18), Gatwick (RH6), Godstone (RH9), Haywards Heath (RH16 & RH17), Horley (RH6), Horsham (RH12 & RH13), Lingfield (RH7), Oxted (RH8), Pulborough (RH20), Redhill (RH1), Reigate (RH2) + all others in the RH1 to RH20 postcode areas

• Rochester Furniture Delivery & Assembly (Postcodes ME1 to ME20)
Aylesford (ME20), Chatham (ME4 & ME5), Faversham (ME13), Gillingham (ME7 & ME8), Maidstone (ME14 to ME18), Queenborough (ME11), Rochester (ME1 to ME3), Sheerness (ME12), Sittingbourne (ME9 & ME10), Snodland (ME6), West Malling (ME19) + all others in the ME1 to ME20 postcode areas

• Romford Furniture Delivery & Assembly (Postcodes RM1 to RM20)
Dagenham (RM8 to RM10), Grays (RM16 & RM17, RM20), Hornchurch (RM11 & RM12), Purfleet (RM19), Rainham (RM13), Romford (RM1 to RM7), South Ockendon (RM15), Tilbury (RM18), Upminster (RM14) + all others in the RM1 to RM20 postcode areas

• Slough Furniture Delivery & Assembly (Postcodes SL0 to SL9)
Ascot (SL5), Bourne End (SL8), Gerrards Cross (SL9), Iver (SL0), Maidenhead (SL6), Marlow (SL7), Slough (SL1 to SL3), Windsor (SL4) + all others in the SL0 to SL9 postcode areas

• Southall Furniture Delivery & Assembly (Postcodes UB1 to UB18)
Greenford (UB5 & UB6), Hayes (UB3 & UB4), Northolt (UB5), Southall (UB1 to UB3), Uxbridge (UB8 to UB11), West Drayton (UB7 & UB8) + all others in the UB1 to UB18 postcode areas

• South East London Furniture Delivery & Assembly (Postcodes SE1 to SE28)
Abbey Wood (SE2), Anerley (SE20), Blackheath (SE3), Brockley (SE4), Camberwell (SE5), Catford (SE6), Charlton (SE7), Deptford (SE8), Dulwich (SE21), East Dulwich (SE22), Eltham (SE9), Forest Hill (SE23), Greenwich (SE10), Herne Hill (SE24), Kennington (SE11), Lee (SE12), Lewisham (SE13), New Cross (SE14), Norwood (SE19), Peckham (SE15), Rotherhithe (SE16), South Bank (SE1), South Norwood (SE25), Sydenham (SE26), Thamesmead (SE28), Walworth (SE17), West Norwood (SE27), Woolwich (SE18) + all others in the SE1 to SE28 postcode areas

• Southend-on-Sea Furniture Delivery & Assembly (Postcodes SS0 to SS17)
Basildon (SS13 to SS16), Benfleet (SS7), Canvey Island (SS8), Hockley (SS5), Leigh-on-Sea (SS9), Rayleigh (SS6), Rochford (SS4), Southend-on-Sea (SS1 to SS3), Stanford-le-Hope (SS17), Westcliff-on-Sea (SS0), Wickford (SS11 & SS12) + all others in the SS0 to SS17 postcode areas

• South West London Furniture Delivery & Assembly (Postcodes SW1 to SW20)
Balham (SW12), Barnes (SW13), Battersea (SW11), Brixton (SW2), Chelsea (SW3), Clapham (SW4), Earls Court (SW5), Fulham (SW6), Mortlake (SW14), Putney (SW15), South Kensington (SW7), South Lambeth (SW8), Stockwell (SW9), Streatham (SW16), Tooting (SW17), Wandsworth (SW18), West Brompton (SW10), Wimbledon (SW19), Westminster (SW1), West Wimbledon (SW20) + all others in the SW1 to SW20 postcode areas

• St Albans Furniture Delivery & Assembly (Postcodes AL1 to AL10)
Harpenden (AL5), Hatfield (AL9 & AL10), St Albans (AL1 to AL4), Welwyn (AL6), Welwyn Garden City (AL7 & AL8) + all others in the AL1 to AL10 postcode areas

• Stevenage Furniture Delivery & Assembly (Postcodes SG1 to SG19)
Arlesey (SG15), Baldock (SG7), Biggleswade (SG18), Buntingford (SG9), Henlow (SG16), Hertford (SG13 & SG14), Hitchin (SG4 & SG5), Knebworth (SG3), Letchworth Garden City (SG6), Much Hadham (SG10), Royston (SG8), Sandy (SG19), Shefford (SG17), Stevenage (SG1 & SG2), Ware (SG11 & SG12) + all others in the SG1 to SG19 postcode areas

• Sutton Furniture Delivery & Assembly (Postcodes SM1 to SM7)
Banstead (SM7), Carshalton (SM5), Morden (SM4), Sutton (SM1 to SM3), Wallington (SM6) + all others in the SM1 to SM7 postcode areas

• Tunbridge Wells Furniture Delivery & Assembly (Postcodes TN1 to TN40)
Ashford (TN23 to TN27), Battle (TN33), Bexhill-on-Sea (TN39 & TN40), Cranbrook (TN17 to TN18), Crowborough (TN6), Edenbridge (TN8), Etchingham (TN19), Hartfield (TN7), Hastings (TN34 & TN35), Heathfield (TN21), Mayfield (TN20), New Romney (TN28), Robertsbridge (TN32), Romney Marsh (TN29), Rye (TN31), Sevenoaks (TN13 to TN15), Shepperton (TW17), St. Leonards-on-Sea (TN37 & TN38), Sunbury-on-Thames (TW16), Tenterden (TN30), Tonbridge (TN9 to TN12), Tunbridge Wells (TN1 to TN4), Uckfield (TN22), Wadhurst (TN2), Westerham (TN16), Winchelsea (TN36) + all others in the TN1 to TN40 postcode areas

• Twickenham Furniture Delivery & Assembly (Postcodes TW1 to TW20)
Ashford (TW15), Brentford (TW8), Egham (TW20), Feltham (TW13 & TW14), Hampton (TW12), Hounslow (TW3 to TW6), Isleworth (TW7), Richmond (TW9 & TW10), Staines-upon-Thames (TW18 & TW19), Teddington (TW11), Twickenham (TW1 & TW2) + all others in the TW1 to TW20 postcode areas

• Watford Furniture Delivery & Assembly (Postcodes WD3 to WD25)
Abbots Langley (WD5), Borehamwood (WD6), Bushey (WD23), Kings Langley (WD4), Radlett (WD7), Rickmansworth (WD3), Watford (WD17 to WD19, WD24 & WD25) + all others in the WD3 to WD25 postcode areas

• West Central London Furniture Delivery & Assembly (Postcodes WC1 & WC2)
Camden (WC1 & WC2), High Holborn (WC1), Kings Cross (WC1), St Pancras (WC1), Westminster (WC2) + all others in the WC1 & WC2 postcode areas

• West London Furniture Delivery & Assembly (Postcodes W1 to W14)
Acton (W3), Chiswick (W4), Ealing (W5), Hammersmith (W6), Hanwell (W7), Kensington (W8), Ladbroke Grove (W10), Maida Hill (W9), Marylebone (W1), Notting Hill (W11), Paddington (W2), Shepherd’s Bush (W12), Soho (W1), West Ealing (W13), West Kensington (W14), Westminster (W1 & W2) + all others in the W1 to W14 postcode areas