T&Cs

furnitureoutletstores.co.uk is a trading name of Essex Furniture Outlets Limited.

Head Office: Suite 3, 1st Floor, Phoenix House, Christopher Martin Road, Basildon, Essex SS14 3EZ
Company Registration Number: 08980266 | VAT Registration Number: 186593948

Furniture Outlet Website

We aim to provide you with uninterrupted and error free use of this website. Due to the nature of the Internet, this can not be guaranteed. We reserve the right to cease, modify or withdraw part or all of this website, and we are not liable to you or any third party for any modification or withdrawal.

We work hard to ensure that the information on this website is accurate and up to date. We do not give any guarantee as to its accuracy or completeness and we are not responsible or liable for any errors or omissions or for the results arising from the use of such information.

Use Of Our Service

All prices on the website are aimed to be correct at the time of publishing, but we reserve the right to alter prices without prior consent or notice. You must comply with the law when using this website. In particular you must not use the website for any of the following: fraud, criminal or unlawful activity, to send or use anything illegal, annoying, malicious, technically harmful, in breach of copyright or confidence, defamatory, obscene or ‘spam’.

We may provide links to other websites for you to access. You agree that we are not responsible or liable in any way for these external websites and resources including their availability, content or practices.

Terms Of Sale

By placing an order on this website you are offering to make a purchase subject to these Terms and Conditions. All orders are subject to availability and confirmation of price.

When placing an order, you agree to and accept the terms of our Delivery, Returns & Collection as detailed on this website.

When you place an order you will receive an order confirmation email from us. This is an acknowledgement and is not an acceptance of your order, and does not oblige us to supply you with the products you have ordered at the prices given. Our Customer Services team will process your order, and will inform you of delivery time and if products are delayed or unavailable. A contract is not formed between us until we despatch your goods.

All prices on the website are aimed to be correct at the time of publishing but we reserve the right to alter prices without prior consent or notice.

Discounts and special prices are valid until 23:59 on the last day of any Sale and or Offer period. Offers cannot be combined with any other discount and do not apply to seconds or clearance items. Unless specified otherwise, discount codes and coupons cannot be combined and can only be used once per household. We reserve the right to end a promotion at any time without notice. We shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of any promotion or any failure or inability of a customer to take advantage of a promotion for any reason.

If you are using our service on behalf of a business, that business accepts these Terms and Conditions. It will hold harmless and indemnify Essex Furniture Outlets Limited and its affiliates, officers, agents and employees from any claim, action, or proceedings arising from or related to the use of the service or violation of these terms, including and liability or expense arising from claims losses, damages, judgements, litigation costs and legal fees.

When placing an order, you agree to and accept the terms of ours as detailed on this website.

Your Order

An email confirmation is only a confirmation that we have received your order and/or payment. It is not an acceptance of your order and we retain the right to contact you and issue a full refund in the event of complications with your order; including, but not limited to, incorrect pricing, stock availability and delivery charges.

A daytime contact telephone number is also required so that we may reach you if there is a problem with your order. We may, unless you advise us otherwise, pass this information to a courier company or other agents in case they need to contact you to arrange the processing or delivery of your order.

If there are any problems with your order, you will be contacted by one of our Customer Services Representatives either by email or by phone.

We reserve the right to reject any offer of purchase by you at any time. we retain the right to contact you and issue a full refund in the event of complications with your order; including, but not limited to, incorrect pricing, stock availability and delivery charges. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Accepted Payment Methods

It’s safe to shop online with us. All of our Mastercard, Maestro and Visa debit and credit card transactions are processed securely by Paymentsense. We also accept payment by PayPal.

Please visit our Finance page https://furnitureoutletstores.co.uk/finance/ for information about 0% APR interest free credit and the other finance options available.

Returns

Should you, for any reason, wish to return your goods, we offer our online customers a 14 day no fuss return policy. In accordance with the Consumer Rights Act 2015, if your goods are faulty, you will be entitled to a refund for up to 30 days from the date of delivery. Additionally, a 12-month warranty against manufacturing defects applies to all goods sold on our website.

For more information, please visit our Returns Policy page.

Limitation Of Liability

We work hard to ensure the accuracy of all the information on our website which is provided ‘as is’ and ‘as available’ and we make no warranties of any kind in relation to the Website, or any transaction that may be conducted on the Website.

We make no warranty that our website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

When permitted by law:

• We will not be responsible or liable for any lost revenue or profits, data, financial or indirect, special, consequential, goodwill, reputation, wasted expenditure, exemplary or punitive damages.
• The extent of our liability is limited to your order value.
• Essex Furniture Outlets Limited is not liable for any loss or damage that is not reasonably foreseeable.

This does not affect Essex Furniture Outlets Limited liability for death or personal injury resulting from our negligence.

If any particular term is not enforceable, this will not affect the other terms.

If you do not comply with these Terms and Conditions and we do not take action straightaway, this does not mean that we are giving up our rights that we may have.

Entire Agreement

These Terms and Conditions govern our relationship between Essex Furniture Outlets Limited and you. We may modify and add to these Terms. You should review these Terms when using this website. Your continued use is deemed to be acceptance of our changes. We will post notice of changes here. If there is any inconsistency between new and previous terms the latest will apply.

Copyrights

Use of our website does not give you ownership of any intellectual property rights in our Service. You may not use Essex Furniture Outlets Limited’s website design, branding, logos or images without our written consent. Anyone who wishes to text or data mine our website without our prior content is also infringing our copyrights and may be liable for damages.

Law

These Terms do not affect your statutory rights.

You agree that these Terms and Conditions shall be governed solely by English law within the jurisdiction of England.