Click & Collect or Delivery Available From Our Retail Stores

Monday 4th January 2021: Virtual Shopping Assistant Now Live.

Furniture Outlet Stores are delighted to announce that during lockdown our Virtual Shopping Service is available again for customers to order stock from our retail stores.

If you see an item posted on our Facebook or Instagram pages all you have to do is Direct Message your mobile telephone number to us via Facebook or Instagram and advise the item you would like a live video viewing of. Then one of our Virtual Assistants will video call you via WhatsApp. The Virtual Assistant will show you the item you’re interested in. They will be able to advise you about prices, sizes, answer any other questions you may have, take orders and arrange Click & Collect or Delivery. 🙂

Click & Collect: Items will be taken outside the store for customers to collect. Unfortunately our staff will not be able to assist in loading your vehicle, please ensure you have fit & able people with you if collecting items. Due to current Government restrictions, customers are not allowed to physically shop in-store, sorry.

Delivery: Our Drivers CAN NOT enter any property, the goods will be delivered to the ground floor door.

Our Virtual Shopping Assistant is available 7 days a week between 10am-5pm Monday to Saturday and 10am-4pm on Sundays.

We will post any further updates here and also on our social media.

Take care, stay safe.


About the Author:

Inspired by the work of the world's best designers, Rik Haynes is passionate about the latest developments in architecture, design, video games and other geeky stuff.


  1. Heather 9th January 2021 at 2:33 pm - Reply

    Good afternoon
    Seen the post with the wall art
    Do you have any others a, silvers , greys, navy

    • Rik Haynes 11th January 2021 at 9:18 am - Reply

      Hello Heather, sorry I’m not based in the stores. Being clearance outlets all of our stores stock changes daily, they all have different stock from one another and they get new items delivered daily. If you call the stores, they’ll advise you on the wall art they have available at the time of your call.

      Dagenham, East London Store ☎️ 0208 593 4555 | Leigh-on-Sea Store ☎️ 01702 476356 | Wickford Store ☎️ 01268 573433

      We are also uploading more products to our website every day at

  2. Helen Drake 10th January 2021 at 8:17 am - Reply

    Please can i buy the silver picture advertised On your Facebook page.

    • Rik Haynes 11th January 2021 at 9:20 am - Reply

      Hello Helen, sorry I’m not based in our stores, but if you call the branch they will assist you. The Facebook post will advise which store the products are from.

      Dagenham, East London Store ☎️ 0208 593 4555 | Leigh-on-Sea Store ☎️ 01702 476356 | Wickford Store ☎️ 01268 573433

  3. Natasha Dye 11th January 2021 at 11:53 am - Reply

    Hello can I please book a virtual tour at your Dagenham store please I am looking for a lamp and tv unit in dark or mid grey

    • Rik Haynes 11th January 2021 at 1:13 pm - Reply

      Hello Natasha, please Direct Message your mobile number to us and a Virtual Shopping Assistant from our Dagenham store will contact you via WhatsApp.

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