Monday 4th January 2021: Virtual Shopping Assistant Now Live.
Furniture Outlet Stores are delighted to announce that during lockdown our Virtual Shopping Service is available again for customers to order stock from our retail stores.
If you see an item posted on our Facebook or Instagram pages all you have to do is Direct Message your mobile telephone number to us via Facebook or Instagram and advise the item you would like a live video viewing of. Then one of our Virtual Assistants will video call you via WhatsApp. The Virtual Assistant will show you the item you’re interested in. They will be able to advise you about prices, sizes, answer any other questions you may have, take orders and arrange Click & Collect or Delivery.
Click & Collect: Items will be taken outside the store for customers to collect. Unfortunately our staff will not be able to assist in loading your vehicle, please ensure you have fit & able people with you if collecting items. Due to current Government restrictions, customers are not allowed to physically shop in-store, sorry.
Delivery: Our Drivers CAN NOT enter any property, the goods will be delivered to the ground floor door.
Our Virtual Shopping Assistant is available 7 days a week between 10am-5pm Monday to Saturday and 10am-4pm on Sundays.
We will post any further updates here and also on our social media.
Take care, stay safe.